Customer Numbers
All commissions will be assigned a number. This allows the customer to follow along where your commission is and the organization of my books. Commissions will be finished and started IN ORDER. I will NOT give priority to others with paid in full etc. This is to ensure organization and fairness for all. `
Payment/Time Payments
All forms of major credit cards (SqaureUp), PayPal, Venmo, Zelle, Money Orders, and Personal checks (must clear before item(s) are shipped) accepted. If paid via PayPal invoicing is required. This allows a full receipt of purchase and keeps track of both your and my end of payments!
Time Payments are a customer-by-customer plan. I do require that a minimum of 25% is made of the commissioned price for a deposit. Final payment must be made once piece is completed. Paid In Full is also accepted but does not give your piece priority over other customers before you. (please see above).
ALL PAYMENTS ARE NON-REFUNDABLE!
Hours
I do hold hours for the studio and returning emails. I work in the studio Monday-Friday, 8 AM- 5 PM EST USA. Saturday and Sunday the studio is closed. I ship models Monday-Friday with the occasional Saturday drop off. If you send me an email or message I will gladly respond by the next business day. If you do NOT hear from me within a week, please reach back out as I may have not received your first email.
Shipping/Returns
Shipping is covered by the customer and is due upon completion of the model. Full insurance is required. I ship USPS but I am offering other carriers for the comfort of the customers discretion.
I do offer returns within 2 weeks upon receipt. All returns are shipped at buyer’s expense and MUST be insured for full purchase value. I AM NOT RESPONSIBLE FOR ANY DAMAGE OF MODEL(S) TO AND FROM EN ROUTE OF THE STUDIO (I hold NO responsibility for models uninsured).
Models that have been altered or shown are void from this offer.
No returns on commissioned models! I will try to do my best to create the piece you envisioned!
International
International customers welcome! Shipping charges will not include duties/taxes/custom fees. Please know your countries policies BEFORE applying for a commission slot.
Customs/Artist Resins
All unpainted resins are sold to be finished in any color. Additional sculpting or repositioning is permitted. I retain all reproduction copyrights of the sculptural aspects, expressly including any and all derivative works. NONE of my signatures can be removed from the sculpture. I will consider this a violation of rights if done so.
My completed work may not be altered unless written permission is given by myself. If work is later sold in an altered state, any and all alterations must be stated and made clear to the purchaser before.
Please take into consideration I will try my best to complete your model in a timely manner. However, I do take the time to let sealants dry and “cure” between layers. If you are looking for a rush job I am not the artist for you. I will ship a model out a WEEK after the final spray of sealant has been dried. This will help ensure that the piece will ship without tackiness.
Repairs/Restorations/Conservation
I offer free repairs/cleanings for all of my custom work. I do accept other restoration/conservation artists to repair my work.